AI support, clearly explained.

Cancellation & service policy

Voice & privacy

The service is for ordinary tech troubleshooting. Do not share passwords, security codes, card details, or private account credentials. Ellis cannot perform high-risk changes or promise a successful fix.

Consent & your choices

Purchase acknowledgment and AI callback consent are separate. Cancel before dispatch using your private booking link. During a call, say stop to end it. Consent does not include marketing or SMS. Prior paid or owed consultations need review before any new payment.

The cancellation and service-failure policy has owner approval. Provider privacy terms and remaining launch requirements still need review. A checkbox is evidence of acknowledgment, not a guarantee against chargebacks or a waiver of consumer rights.